How VeilSun Helped Geisinger Save $200K on Compliance with Quickbase

SUMMARY

Geisinger Health Plan serves members across five states as one of the nation's largest rural HMOs. But their compliance management system was stuck in the past – and putting them at risk.

We built them a custom Quickbase solution that replaced two bloated $100K systems and a mess of spreadsheets. Now they track 200+ compliance metrics in real-time, manage 15 critical processes seamlessly, and save over $200,000 every year. That's what happens when software actually works.

Ancient Systems, Modern Regulations

HIPAA regulations evolve constantly. Geisinger's compliance tracking system didn't. Every day they fell further behind, creating risk that no healthcare organization can afford.

One compliance failure could mean massive penalties and destroyed patient trust. Their outdated system made identifying and fixing issues nearly impossible, which was turning compliance management into a dangerous guessing game.

Death by Spreadsheet

Compliance data lived in disconnected spreadsheets scattered across departments. No one had the full picture.

Compliance officers spent their days copying and pasting between sheets instead of actually ensuring compliance. When spreadsheets run your compliance program, you're one formula error away from disaster.

Manual Madness

Every piece of compliance data required manual entry. Then re-entry. Then verification. Each touch point introduced potential errors. And in HIPAA compliance, errors aren't just mistakes, they're violations. Issues that needed immediate attention took days to surface. By the time problems were identified, the damage was often done.

Square Pegs, Round Holes

Desperate for a solution, Geisinger bought two off-the-shelf systems. Price tag? Over $100,000 each. This meant Geisinger had to completely reshape their proven processes to fit the software's rigid requirements. They were paying premium prices to make their jobs harder.

TOUCH

Their Workflows, Amplified

Our custom Quickbase application wrapped around Geisinger's existing workflows like a glove. External users report issues intuitively. Tasks get assigned automatically. We took what worked and made it work better – without forcing anyone to learn a new way of doing their job.

TOUCH

Real-Time Everything

Their new system pulled 200+ compliance metrics into a single, unified dashboard. Executive views provide strategic oversight. Compliance officers went from spreadsheet archaeologists to proactive problem-solvers. The Quickbase platform turned overwhelming data into actionable intelligence.

TOUCH

15 Processes, Zero Gaps

We built all 15 of Geisinger's critical compliance processes directly into Quickbase. From the moment an issue is discovered to the final corrective action, everything is tracked, automated, and visible. That means no more wondering who's handling what. Just simple process management with the audit trails HIPAA demands.

TOUCH

Communication That Actually Communicates

Scattered emails and hallway conversations don't cut it in compliance. Our Quickbase solution created a central hub where every compliance discussion happens in context. Team members collaborate on issues with full visibility, and every interaction is documented automatically. It's not just better communication. It's defensible communication.

Our Process & Strategy

DISCOVER

We dove deep into Geisinger's actual workflows and compliance requirements

QUICKBASE CONFIGURATION

Rapid development that matched their processes perfectly

DATA LIBERATION

Secure migration from spreadsheet prison and legacy systems

EMPOWERMENT

Hands-on training that turned users into power users

EVOLUTION

Continuous improvements based on real-world use and regulatory changes

$200,000 Back in the Budget

Metarags? Gone. Compliance 360? History. Our Quickbase solution does more for a fraction of the cost. That's $200,000 annually that Geisinger now spends on patient care instead of bloated software licenses. Better functionality, lower cost. The math is simple!

Speed That Matters

Compliance issues that took days to address now get resolved in hours, sometimes minutes. Real-time alerts mean problems get caught early. Automated workflows ensure consistent responses. This helps demonstrate to regulators and patients that Geisinger takes compliance seriously.

Total Visibility, Total Control

200+ metrics monitored in real-time. Every trend visible and every pattern clear. Resources allocated based on data, not guesswork. Compliance transformed from reactive scrambling to proactive management. When you can see everything, you can fix anything.

One Team, One Platform

The Quickbase solution broke down silos and made compliance everyone's job. Easy-to-use tools meant high adoption. Clear workflows meant consistent execution. All 15 processes running smoothly in one system meant no more finger-pointing or confusion. Just coordinated compliance excellence.

Time Reclaimed for What Matters

No more spreadsheet wrangling. No more manual data entry. No more process workarounds. Geisinger's compliance team got their time back. That’s time they now spend on strategic initiatives instead of administrative tasks. They're managing more complex requirements with fewer people while maintaining higher accuracy.

"Our QuickBase solution helps us to quickly identify deficiencies, manage metrics in real time and improve overall performance.”

Keith McCree, Chief Compliance Officer

That's not just software success. That's business transformation.

How VeilSun Helped Geisinger Health Plan Save $200,000 Annually on Compliance Management with Quickbase

SUMMARY

Geisinger Health Plan serves members across five states as one of the nation's largest rural HMOs. But their compliance management system was stuck in the past – and putting them at risk.

Compliance Chaos Threatening Patient Trust

Quickbase Built Around How Geisinger Actually Works

Our Process & Strategy

DISCOVER

QUICKBASE CONFIGURATION

DATA LIBERATION

EMPOWERMENT

EVOLUTION

Compliance Confidence at Half the Cost

$200,000 Back in the Budget

Speed That Matters

Total Visibility, Total Control

One Team, One Platform

Time Reclaimed for What Matters

Ready to Turn Compliance from Burden to Advantage?

Software should solve, not cause, your most frustrating problems.