How VeilSun Helped Colorado CDPHE Streamline Physician Placement with Quickbase | Case Study

SUMMARY

The Colorado Department of Public Health and Environment (CDPHE) partnered with VeilSun to enhance their Physician Placement Program using the Mendix low-code platform.

By implementing a custom Mendix application, CDPHE replaced their failing Qualtrics system and automated complex qualification workflows across eight different program paths.

Together, VeilSun and CDPHE were able to reduce disqualifications by 40%, cut administrative costs by 60%, and achieve full SOX compliance.

THE CHALLENGE

CDPHE’s Outdated System Blocked Healthcare Access for Underserved Communities

As the administrator of Colorado's Physician Placement Program offering loan forgiveness and cash repayment to healthcare professionals, CDPHE was facing critical system failures.

Their system’s declining performance affected every aspect of operations. Slow response times, system crashes, and inability to generate required reports made daily administration a struggle.

Poor User Experience Driving Away Qualified Candidates

The existing Qualtrics system created such a complex application process that potential physicians simply gave up.

High drop-off rates meant underserved communities remained without critical healthcare providers. In a state where rural healthcare access is already challenging, every lost applicant represented communities left without care.

Incorrect Disqualifications Creating Healthcare Deserts

The overly complicated qualification logic routinely disqualified eligible candidates and blocked qualified physicians from participating.

With eight different program paths and complex eligibility requirements, the system's inability to accurately assess qualifications meant Colorado's most vulnerable populations lost access to healthcare providers.

Escalating Costs While Performance Deteriorated

Software costs increased significantly each year as the system performance declined. CDPHE found themselves paying more for less – a deteriorating platform that couldn't scale to meet growing program demands.

Legislative Reporting Complexity

Generating reports for legislative and executive oversight required manual data compilation from multiple sources.

This time-consuming process delayed critical funding decisions and made it difficult to demonstrate program impact to stakeholders who controlled resources for underserved communities.

TOUCH

Intelligent Pre-Qualification System

Using Mendix, VeilSun created a faster, user-friendly online application with intelligent pre-qualification questions.

The Mendix solution automatically routed applicants through one of eight specific program paths based on their responses, ensuring each physician received program-specific questions relevant to their qualifications.

TOUCH

Comprehensive Application Management

VeilSun built custom Mendix dashboards giving administrators instant visibility into application status, bottlenecks, and program metrics. The system's automated workflows in Mendix eliminated manual handoffs and ensured no application fell through the cracks.

TOUCH

Program-Specific Requirement Management

Once approved, the Mendix solution managed complex program-specific requirements including scholarship disbursements, semi-annual renewals, letters of support, and site verifications. VeilSun utilized Mendix's offline capabilities to enable field verifications in remote locations without internet connectivity.

TOUCH

Executive Reporting Automation

VeilSun created automated legislative reports that previously took days to compile. The Mendix platform exported formatted spreadsheets with real-time data, providing legislators immediate insight into program performance and physician placement success across underserved areas.

Implementation Process

DISCOVERY

Three-week analysis of all eight program paths and compliance requirements

MENDIX DEVELOPMENT

Rapid configuration using Mendix's visual development tools

DATA MIGRATION

Ensured data could transfer from Qualtrics without loss

TRAINING

Comprehensive sessions for administrators and stakeholders

OPTIMIZATION

Continuous refinement based on user feedback and program evolution

Application Success Transformation

The new Mendix interface reduced application drop-off rates by 65%. More physicians completed applications, meaning more healthcare providers reached underserved communities.

Qualification Accuracy Revolution

The intelligent Mendix workflows reduced false disqualifications by 40%.

Eligible physicians who previously would have been incorrectly rejected now successfully entered the program. This accuracy improvement directly translated to better healthcare access for vulnerable populations.

Dramatic Cost Reduction

By replacing Qualtrex with the Mendix solution, CDPHE reduced software and operational costs by 60%. These savings could now be redirected to program benefits, allowing more generous loan forgiveness packages that attracted additional physicians to underserved areas.

Scalability for Growth

The Mendix platform's scalability enabled CDPHE to expand program reach without additional technology investment. As program demand grew, the Mendix solution seamlessly handled increased volume while maintaining performance.

CDPHE's partnership with VeilSun demonstrates how Mendix low-code solutions can transform complex government programs into efficient, user-friendly systems that directly impact community health outcomes.

By replacing outdated technology with a modern Mendix platform, they've created sustainable infrastructure for connecting physicians with communities that need them most.

How VeilSun Modernized CDPHE's Physician Placement Program Using Mendix

SUMMARY

The Colorado Department of Public Health and Environment (CDPHE) partnered with VeilSun to enhance their Physician Placement Program using the Mendix low-code platform.

CDPHE’s Outdated System Blocked Healthcare Access for Underserved Communities

Mendix-Powered Physician Placement Platform

Implementation Process

DISCOVERY

MENDIX DEVELOPMENT

DATA MIGRATION

TRAINING

OPTIMIZATION

CDPHE Now Connects More Physicians to Underserved Communities Than Ever Before

Application Success Transformation

Qualification Accuracy Revolution

Dramatic Cost Reduction

Scalability for Growth

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